Reserve & Pick Up

Reserve Online,
Pay in-store

with cash, credit or debit

  1. Reserve Online

    Reserve In Store

    Find the product you want to reserve, choose the store you want to pick it up from, and enter the contact information of the person picking it up.

  2. We’ll email you

    During regular store hours, we’ll email you within 20 minutes to confirm your reservation. We’ll hold your item for 24 hours before putting it back on our shelves.

  3. Pick up and pay in-store

    After you’ve received your email confirmation, head in-store with your ID and confirmation to pick up and pay for your item.

Additional Information

For more specific information about Reserve and Pick Up and to read some frequently asked questions, please visit our Reserve and Pick Up help topic.

Reserving a new smartphone?

Best Buy Mobile locations now support Reserve and Pick Up, which allows you to reserve your new smartphone or wireless device from the web and get confirmation within 20 minutes (during regular store hours).

Please set aside some extra time to ensure your new device can be set up properly and all your questions can be answered.

Please visit our Best Buy Mobile help topic for more information and frequently asked questions.